Frequently Asked Questions

  1. Skinsmarket provides instant payout and 100% safe.
  2. You can find a huge amount of positive feedbacks from all popular social networks (Facebook, Twitter, Steam, Instagram). You can check them right now.
  3. We have support from TrustpilotMod, which is one of the world's largest online review community.
  4. All operations of Skinsmarket.com are clear and open for every user, so you can see all processes on the website.
  5. You can connect our support 24/7 and we are ready to answer any of your questions

Our filter hides skins that our service will not buy. It is very comfortable.
This filter works very simply: it doesn’t buy items which are not popular among CS:GO, DOTA2, H1Z1 and PUBG fans or those which have unstable pricing policy (especially if price was constantly dropping recently).

Don’t be upset if you don't see your items on the site right now. Come back later to see all changes in filter configurations, and it can be possible that later some of them would become available for sale.

Attention! It is very important to read carefully and strictly follow all the restrictions from Steam and Valve company to ensure your safety and safety of your money.

For successful transaction user must:

have the Steam Mobile application to confirm the game content transfer by the STEAM protection system, installed no less than 7 days before making the transaction;

have STEAM Guard protection system enabled no less than 15 days before making the transaction with the Company on the same device the transaction will be made from;

not change the password in STEAM system within at least 5 days before making the transaction. If your STEAM account has been inactive for past 2 months, the necessary condition is keeping STEAM system password within 30 days before making the transaction;

not change the contact email address in the STEAM system for at least 5 days before the transaction;

not change the device with the STEAM application, which will be used to confirm the game content transfer, for at least 7 days prior to the transaction.

One more rule: the age of the user must be at least 18 years old!

In case of a failure any of these requirements, Skinsmarket.com has all the rights to cancel the transaction.

Have you found a bug or error on Skinsmarket.com or there are any mistakes or typos in the text? Then contact our support team and let us know about it immediately!

We appreciate your help!

  1. After confirming the exchange and select the payment system on the website, you will receive an exchange offer from the robot in a few seconds. This offer will also contain a security code. This code and the code you received on website must match. This simple step will protect you from scammers' fake trade offer.
  2. In the new opened window, wait all the items are loaded and then click 'Ready to trade', later you may hit the 'Accept Trade' button.
  3. You will receive system message.
  4. You have to confirm the trade in the Steam Mobile application. Just click “Accept”.

All the information about skin prices is generated automatically. The calculation of data are taken of other similar platforms (including Steam). Money will be on your account in 15 minutes. We work with the most popular payment systems: PayPal, Webmoney, QIWI, VISA, Master Card, and even Bitcoin.

All transactions are 100% safe and are regulated by our security services. Our support is ready to answer all your questions 24/7.

We guarantee 100% payout, so don’t worry!

In case you don’t see the funds on your account:

For webmoney. Update the page (press F5) or logout and login to your webmoney account again.

For QIWI or PayPal. It can be some problems of payment systems, so money may come with a little delay. Also from time to time QIWI and PayPal may do not accept our payment. In this case contact support on Skinsmarket, explain the situation and tell us your transaction number (you can find it on your email). We will update the payment and you will receive your money.

For Master Card. There can be occasional delays in money transfers up to 5 days due to the inner processes of your credit card issuer. If you don’t get your money after this term, please contact your credit card issuer support service to get explanations.

We buy skins which cost not less than 0,0025$ and only if they are valuable among the gaming community. Skin sorting is being made by a dynamic algorithm, which decides the list of skins that will be able or unable for sale. It depends on a daytime, market situation and other reasons. Uptime of price updating and selling availability may take from 1 up to 4 hours. If there are some problems in buying skins, please, visit our website later, because situation can change after changes in filter settings. Our service do not charge any fees for trading! The user always receives an amount of money, which is specified by our website before confirming a trade.

This may happen due to following reasons:
a) There can be some technical problems on Steam and the system may be temporarily unavailable.
b) There may be some problems with our bot.
In any other case, please contact our online support, they will respond and help you.

Each account should not have a lifelong ban to trade or temporary exchange restrictions (7 days restriction from trading, VAC lock, password change, etc.) You can find an official detailed list on the STEAM website. Also every account must be linked to user’s phone via Steam Mobile Application with active Mobile Authenticator. You can get more details about Steam Mobile app here.

Your account on the Steam website must have correct added and saved trade URL. The inventory and profile privacy settings must be set to "Public".